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Passionate about CRM Software Systems

By training and work experience, I'm a senior sales person. I sell software applications to global middle market companies. I enjoy my work and have enjoyed a wonderful and rewarding career.

By choice, I'm an advocate of business strategies and software technology. Perhaps I'm unique, but I actually enjoy business process improvement, implementing customer relationship management (CRM) systems, lead management systems (LMS), social CRM (SCRM) tools AND various productivity applications. I also enjoy change management, as long as the vision is clear.

I've used several CRM software systems over the last 21 years. I originally incurred my CRM software learning curve on Siebel Systems - a system that despite a lot of bad press I still admire. Other CRM applications I've used include Onyx, Oracle, SAP and Microsoft Dynamics. For my current sales position, U use for CRM, Marketo for lead management, OpenView for lead intelligence, Cloud9 for pipeline and forecast analysis and a few other productivity programs. All of the systems I current use are delivered in the software as a service (SaaS) model, or I guess what most software vendors now like to call the cloud.

I created this Site to share some first hand experiences, collaborate with like minded sales professionals, and learn from the collaboration of others. I'm on a journey, and enjoy meeting other people along the way.

I attend's DreamForce most years - and enjoy meeting old and new friends at this great annual event.

Good reading, good fortune and good luck.


Jimmy Jacques | CRM Software Blog & CRM Software Reviews